Rujukan Laman

Privacy Policy for your live188 account

VIP Baccarat, Pirate Gold, Football Studio and wallet actions all create account data, and this Privacy Policy explains how we handle it.

Account data useCookie choicesPayment record carePrivacy request paths
Explore Lobby Read FAQ
live188 Privacy Policy for your live188 account
PRIVACY HELP

Contact paths for privacy requests

Your privacy questions should not get lost inside general account chat. Use the path that matches your request, and include the account email or phone number you used with us so we…

Account help desk Send privacy questions through the account help desk when you can still log in. We can check your profile record, explain what we store, and route correction or deletion requests to the right team.
Email privacy contact Use the privacy email path for longer requests, including copies of data, account history questions or cookie concerns. Write clearly, add your account contact detail, and avoid sending full payment credentials.
Security access check If you think another person accessed your account, contact us before changing more details. We may review login times, device signals and wallet activity to secure the account and protect your records.
DATA CARE

Privacy controls around VIP Baccarat data

We handle account data in layers: profile details, wallet records, session logs, support messages and cookie choices.

Account profile data

Your profile may include name, contact details, login identifiers and verification status. We use it to create your account, secure access, answer support questions and keep account records tied to the right person.

Wallet and payment records

Touch 'n Go, GrabPay, Boost dan FPX actions create transaction records such as amount, time, status and reference numbers. We use these records to reconcile wallet activity and answer payment privacy requests.

Cookie and device signals

Cookies help keep you signed in, remember simple preferences and protect sessions. Device signals such as browser type or login pattern may help us notice unusual access and reduce account misuse.

Game session records

Sessions in VIP Baccarat, Cash or Crash, Thunder Fishing or Golden Ticket may create play history, timestamps and balance changes. These records help account statements, dispute checks and privacy access replies.

Retention and deletion

We keep records only as long as needed for account service, payment checks, dispute handling, security and legal duties. When deletion is available, we process it after verifying the request belongs to you.

Correction requests

If your contact detail or profile record is wrong, ask us to update it. We may need a security check first, especially if the change affects wallet access or account recovery.

Answers about your privacy rights

Privacy requests are easier when the request is specific. Tell us whether you want access, correction, deletion, cookie help, payment record clarification or account security checks. We will match your request to the right record type and explain any limits that apply under local law.

We collect contact details, login credentials, verification status, wallet activity, support messages, cookie choices and session records. The exact data depends on what you use, such as live tables, slots, sportsbook markets or local payment methods.

Payment records help us match deposits, withdrawals, refunds, status checks and wallet disputes to the correct account. We store references, timing, amount and status, not full private banking credentials you should never send in chat.

Yes, you can ask for a copy through the privacy contact path. We will verify your identity, prepare the records we can release, and explain if any data cannot be shared for security or legal reasons.

Contact support from your account or email the privacy contact with the detail that needs correction. We may ask for proof before changing contact details, especially when the update affects login recovery or wallet access.

Cookies help keep sessions active, remember basic preferences and protect your account from unusual access. Some cookies are needed for the site to work, while others may be adjusted through browser settings or account prompts.

You can request deletion when you no longer need the account. Some records may remain for payment reconciliation, dispute handling, security review or legal duties, and we will explain what can be removed after verification.

Access is limited by role. Support may see contact and account status, payment teams may see transaction records, and security staff may see login signals. We do not open broader access without a service reason.

Related Pages

live188 Malaysia FAQ Dragon Scroll live188 App Spartan Warrior